Last Updated: 23.09.2026

Kalyani Cardio Care (“KCC,” “we,” “us,” or “our”), a unit of Mediclue Research and Diagnostics Pvt. Ltd., respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and how we protect it.

1. Information We Collect

 

• Information you provide directly:

  When you fill out our appointment/enquiry form, we may collect:
• Your name
• Phone number
• Email address (if provided)
• Details of your health query or reason for enquiry

Information collected automatically:

We use Google Analytics to understand how visitors use our website — such as pages viewed, time spent, and general location (city/region level). This is passive, aggregated data and does not directly identify you.

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiry and guide you regarding our cardiac care services
• Connect with you via WhatsApp, phone, or email regarding your query
• Understand website usage to improve our content and services
• Improve website performance through analytics

We do not sell or rent your personal information to third parties.

3. WhatsApp Communication

If you reach out to us or share your number via our website, we may use WhatsApp to communicate with you regarding your enquiry, appointment guidance, or related updates. By providing your phone number, you consent to being contacted via WhatsApp for these purposes.

4. Third-Party Tools

This website uses Google Analytics, a third-party analytics service, to collect usage data. Google’s use of this data is governed by Google’s own privacy policy. We encourage you to review Google’s policies for more information on how they handle data.

5. Data Storage & Security

We take reasonable measures to protect the information you share with us from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Health-Related Information

Any health-related details you share through our enquiry form are used solely to help guide you to the appropriate doctor or service, and are treated with confidentiality.

7. Your Rights

You may request to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal or record-keeping requirements

To exercise these rights, please contact our Grievance Officer (details below).

8. Grievance Officer

In accordance with applicable data protection laws in India, if you have any concerns, complaints, or queries regarding your data or this Privacy Policy, please contact:

Grievance Officer
Kalyani Cardio Care
Mr. Shrijit Chakraborty
Email: kalyanicardiocare@gmail.com
Mobile: +91-7044507170
Address: F 53-56, Sangam Cinema Hall Building, Kalyani – 741235, West Bengal

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

10. Governing Law

This Privacy Policy is governed by the laws of India, applicable within the jurisdiction of Nadia, West Bengal.